Terms of coaching

Nature of coaching

Coaching is a supportive, practical process. It is not psychotherapy, counselling, medical treatment or crisis support, and no particular outcome is guaranteed. If you have health concerns, please speak to a qualified professional. If you are in crisis, contact your GP or emergency services.

Your responsibility

You remain responsible for your own decisions and actions, during and between sessions. Coaching works best when you take part openly and follow through on the actions you agree to.

Confidentiality

Sessions are confidential, as described in the privacy notice, with the limited exceptions set out there.

Sessions, fees and payment

The structure, frequency, duration and fees for coaching are agreed individually after an initial conversation, and confirmed in writing before any coaching begins. No payment is taken through this website.

Cancellation, rescheduling and refunds

Arrangements for cancelling or rescheduling sessions, and any refunds, are agreed and confirmed in writing before coaching begins. Nothing in these terms affects your statutory rights as a consumer in Ireland.

Ending coaching

Either of us may decide to end the coaching relationship at any time. If coaching does not seem to be helping, we will talk about it honestly.